Why should I choose Repairs Bay?

Repairs Bay has over 22 years of experience servicing the New York City area. Our knowledgable and friendly team of repair technicians gets the job done in record time at a reasonable price.

We offer repair services for a wide range of devices. From laptops to phones, desktops to drones, Repairs Bay can do it all.

Where is Repairs Bay located?

Repairs Bay is located at 6908 Bay Parkway in South Brooklyn, NY.

What services does Repairs Bay offer?

Repairs Bay offers more than basic laptop repair. We offer various repair services for:

Gaming consoles
And more

Repairs Bay techs can also activate major phone plans like Verizon, AT&T, and T-Mobile. In addition, we have cell phones and a variety of accessories for sale in our store.

Where can I take my computer for repair?

Let Repairs Bay fix your computer! Repairs Bay is located at 6908 Bay Parkway, Brooklyn, NY, 11204. Business hours are Monday through Friday, 10 a.m to 7 p.m.

Can I wait while my device is being repaired?

Yes! If our repair tech informs you that your repair will take a matter of minutes or hours, you are welcome to hang out in our waiting area.

Depending on the repair, sometimes the wait time is longer. In these cases, we recommend coming back the next day.

Do you offer a warranty with your service?

Repairs Bay’s highly qualified repair techs are guaranteed to get the job done. However, we offer a warranty with our repair service if you are not 100% satisfied.

What type of warranty do you provide on your repair work?

Our goal is to ensure every customer is satisfied with their repair. As a result, we offer a standard 30-day warranty on completed repair work.

How can I connect with Repairs Bay, so I don’t miss out on store updates?

Stay in the loop with any Repairs Bay updates via our website or Google My Business profile.

You can also give us a call at (718) 650-5757.

How much do you charge to look at my device and tell me what's wrong with it?

Repairs Bay diagnostic tests are absolutely free. Bring in your device, and our team of dedicated techs will diagnose the issue in no time.

After identifying the issue, we then discuss pricing. You decide if you want to move forward with our specialized repair services. You don’t pay anything until we repair your device.

Is there a wait time for onsite service requests?

Repairs Bay offers onsite and drop off repair support. You don’t need an appointment for a service request. However, the waittime for service requests varies depending on your issue.

If we have the parts for your repair in stock, the waittime can be as short as a few hours. More complicated repairs can take a few days. Our qualified techs will let you know how long a service request will take during your free diagnostic.

What if I decline the repair?

Even though Repairs Bay techs are the best around, there’s no pressure to accept our services after your free diagnostic evaluation. You can decline our services with no strings attached.

If you want to decline a repair after it’s been performed, you can return the device to us in person or via mail. In addition, we can recycle the product on your behalf if requested.

How much does it cost to repair a laptop?

The price of a laptop repair depends on the problem that needs to be solved. Repairs Bay provides a price after running diagnostic tests on your device.

When you repair my device, will I lose any of my documents, pictures, or other data?

Absolutely not. Our team is careful to keep your documents, pictures, and data intact while repairing your device.

However, if you are bringing in a device for a complicated repair we recommend backing up any critical information to an external hard drive or cloud storage.

Do you repair cell phones and other portable devices?

Yes, we do. Repairs Bay can repair phones and portable devices from all the major brands, like Samsung, Apple, LG, and Lenovo.

Do you repair Mac computers?

Yes. Our highly qualified Repairs Bay techs have years of experience repairing Apple computers. We service Mac laptops and desktops. We are a great alternative to taking your computer to the Apple store for an over-priced repair!

Do I need an appointment to bring in my computer for repair?

No! You don’t need an appointment to bring in your computer or device for repair. Repairs Bay works on a “first come, first serve” basis. You can drop by anytime during business hours (Monday – Friday, 10 am – 7 pm) for assistance.

Do you service businesses?

Yes, Repairs Bay does service small businesses. Give us a call at (718) 650-5757 to discuss the scope of your business’s needs.

Do you make house calls?

Repairs Bay does not make house visits for device repair at this time. We are a small but dedicated team, and we’d love to help you at our Brooklyn location!

Do you have parts for sale?

Repairs Bay does keep some device parts in stock for our daily repairs. As a result, we offer a small selection of parts for sale in our store. We also sell phones and phone accessories.

Ask a Repairs Bay tech for more information during your next visit. We just might have the part you’re looking for! You can also call us at (718) 650-5757 to see if we have a part in stock.

If I need my job completed right away, is that possible?

Here at Repairs Bay, we do our best to provide each customer speedy, quality repair service. All orders are completed on a “first come, first serve” basis.

Emergency rush service is possible for some repair orders. It depends on the type of repair and the parts needed to fix your device. Our dedicated Repairs Bay staff can let you know if a rush order is possible. Just ask!


Still have a question? Ask your question here