Store Front Manager

Job Description

We are looking for a Store Front Manager to join our team. The ideal candidate will be a customer-oriented individual with strong technical and management skills.

Responsibilities

• Supervise a range of device repairs, scheduling customer appointments, and coordinating customer engagements.
• Conduct diagnoses and servicing of smartphones, computers, tablets, and game consoles.
• Inform customers of the services rendered.
• Promote and sell an array of accessories, protection plans, and products.
• Efficiently run the store with low to average traffic, which may include handling 5-10 transactions per day.
• Operate the register and process transactions.
• Interact with walk-in customers and receive phone calls to provide excellent customer service.
• Place orders for new products and parts, and manage inventory levels.
• Create reports to track sales, inventory, and other key metrics.
• Ensure that all customers receive exceptional service throughout their visit to the store.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in a retail or customer service setting.
• Strong technical skills in electronics repair and computer troubleshooting.
• Excellent customer service skills, including the ability to remain patient and de-escalate tense situations.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Ability to work flexible hours, including evenings and weekends.

Benefits

• Competitive salary and benefits package.
• Opportunity to work on a variety of projects.
• Collaborative and supportive work environment.

If you are a highly motivated and skilled individual, we encourage you to apply. Please submit your resume and cover letter to info@repairsbay.com